Q:When your company build up?

A:Our company built-in the year of 2011, we have more than 15 years experience in the field of the digital photo frame and consumer electronics.

Q:How many people are there in the company? What percentage of them are R&D person?

A:We have roughly 300 peoples and about 15% are working on the R&D central.

Q:What is your major products

A:Our 5 major products are: Digital Photo Frame/ Digital Advertising/ Family schedule digital calendar/ Multi-functional Smart TV/ Other Innovation products

Q: Where is your major marketing

A:JOYHONG’s products are exported to more than 50 countries such as
USA, Canada,Germany, UK, France, Italy, Spain,Russia, Japan, Malaysia, Indonesia,Denmark,Sweden,Norway,Korea
Australia, Brazil, Singapore, India, United Arab Emirates, Qatar, Saudi Arabia,etc.

Q:What is the lead time for samples

A:Our samples will be ready during 3-7 days for regular products, it depends on the stock situation, for some customized samples, it needs

Q:What is the lead time for order

A:Our regular lead time is 35 days for first order and 30 days for repeat order. For special order we will confirm case by case

Q:Can you offer free samples for testing

A:Samples need to be charged, while we will also send free samples to our closed-customers for marketing testing

Q:What is the payment terms

A:Our regular payment terms is 30% deposit before order and 70% balance payment T/T before shipment.

Q:What is the MOQ for the order

A: Our regular MOQ for each order is 1000pcs

Q:Will you accept the ODM customized project

A:Yes, our Joyhong accept both the OEM and ODM project

Q:What is your after-sales terms

A:We offer 1 year quality warranty period, we will support the fix and rework if the cargo within the warranty period

Q: Do you have any quality certification ?

A:All our products apply with CE/ROHS/FCC standards, so we can do these certification accordingly.

Q:What is the production Capacity?

A:Covered over 10,000 square meters production factory in Shenzhen and 50,000 square meters industrial park in Jiangxi Province, and with 30 dust-free production line and over 40 senior engineers having at least 10 years of experience in consumer electronics industry, JoyHong can guarantee fast delivery and high-quality products.

Q:Do you have any professional testing equipment for smart phone ?

A:We have Constant Temperature And Humidity Test Machine, Free Falling Impact Tester, Click-Line Life Test Machine, Constant Temperature And Humidity Test MachineRoller Drop testing, Mobile station test, High voltage test,and so on.